FigaroCulinaryGroup

FigaroCulinaryGroup User Manual

Complete guide for all user roles

Customer Guide
How to submit feedback and receive promo codes

Getting Started

FigaroCulinaryGroup allows you to share your experience and receive promotional rewards instantly.

How to Submit Feedback

  1. Step 1: Your Details
    • Enter your full name
    • Provide your email address (you'll receive promo codes here)
    • Confirm your email to ensure accuracy
    • Optional: Add your birthday for special birthday offers
    • Optional: Add your contact number
  2. Step 2: Store Visit
    • Select the brand you visited
    • Choose the specific store location
    • You can add a new brand if it's not listed
  3. Step 3: Rate Your Experience
    • Rate from 1 to 5 stars
    • 1 star = Poor, 5 stars = Excellent
  4. Step 4: Select Your Rewards
    • Choose from available promotional offers
    • You can select multiple promos at once
    • Use "Select All" to pick all available promos
    • You'll only see promos you haven't received before from that store
  5. Step 5: Additional Remarks (Optional)
    • Share more details about your experience
    • This helps the store improve their service

Receiving Your Promo Codes

  • After submission, your promo codes are displayed on screen
  • Each code includes:
    • Promo name and description
    • Unique promo code
    • QR code for easy scanning
    • Valid store name
    • Expiration date
  • Codes are also sent to your email immediately
  • Save a screenshot or show the QR code at the store

Lost Your Promo Codes?

  • Click "Lost your promo codes? Retrieve them here" on the feedback form
  • Enter your email address
  • All your promo codes from all stores will be displayed
  • Codes are stored for 24 hours in your browser

Promo Code Status

  • AVAILABLE (Green) - Ready to use at the store
  • USED (Gray) - Already redeemed
  • Each promo code can only be used once
  • Check the expiration date before visiting

Important Notes

  • You cannot receive the same promo twice from the same store
  • New promos added later will be available for your next visit
  • Promo codes expire on the date shown - use them before then
  • Present the code or QR code to the store manager to redeem